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ICING by claire's Privacy Policy

At Claire’s Stores, Inc. we are committed to protecting the privacy of our users, especially that of children ages 12 and under. This privacy policy details the type of personal information that is collected from visitors to our site, how it is used, and special considerations which are made to ensure the safety of children on www.icingbyclaires.com.

Please be sure to read this Privacy Policy before using or submitting information to us. Your use of this web site is subject not only to the terms of the Privacy Policy, but also to this site’s Terms of Use. This Privacy Policy is subject to change from time to time, so please check back periodically. By accessing and using our web site, and by providing us with your information, you agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our site. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.

Our Web site tracks some information passively. This information is collected in order to assure that our site runs smoothly, and that you have a good experience at www.icingbyclaires.com. When you visit our Web site, our Web server automatically recognizes the browser you are using, your IP address, the URL that referred you to our site, and all of the areas within our site that you visit. We use this information only in a general context that does not personally identify individual users but still allows us to analyze trends concerning our site and thus improve it accordingly.

We use “cookies” on our site so that the information you type is retained when you are ordering gift cards and/or creating wish lists. “Cookies” contain information that is stored by your web browser on your hard drive, and so this information is not stored at www.icingbyclaires.com. Most web browsers allow you to control the use of cookies on your computer, and so Claire’s recommends that you consult the help function of your web browser to learn more about its use of cookies. If you decide to disable cookies, please note that if you visit other pages on the site while placing a gift card order and/or creating a wish list, you will need to retype any data previously entered. Further, other information on the site may not display consistently once you have disabled cookies.

Use and Disclosure of Personal Information

We at Claire’s have worked hard to create a safe online environment for both children and adults. We only collect and save personally identifiable information about adults who purchase Claire’s gift cards. Claire’s will use the information you provide when purchasing a gift card to fulfill your request. We may also use your information to send you additional information about our company or products in which we believe you may be interested, or for other purposes described in this section, below. The information you provide to us to send an e-card or your wish list is used only to respond to that request. After the e-mail is sent, the information you provided is deleted. Because usernames and passwords are anonymous, children may create wish lists without providing us with any personally identifiable information. We use the non-identifiable information users record in their wish lists to learn more about the products our customers prefer, and about trends in the marketplace. Should we request and store personally identifiable information from children in the future, we will not do so without first obtaining prior verifiable parental consent, and otherwise complying with the COPPA Rule.

Claire’s uses your information to notify you about new features, products or services we may make available from time to time; to customize your experience on our site; and to improve our features, products and services. We may notify you about contests and promotions, we may ask that you complete customer surveys, we may send you newsletters or other of our promotional pieces, or we may notify you about third party products or services in which we believe you may be interested. Claire’s is not in the business of selling your personally identifiable information, and does not make a practice of releasing your information to third parties. However, we may need to disclose your information to our business partners or affiliates in order to run this web site, or fulfill your order requests. Claire’s may also share the information you provide with other limited and carefully screened third parties. We may also provide aggregate (anonymous) statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. In the unlikely event that we sell all or part of our business, we will transfer to the new owner the related business assets, which may include our customer information.

If you have any questions about our privacy policy, you can contact icingbyclaires.com.com customer service via email at icingcustomerservice@claires.com, or you may call us at 1-888-CLAIRES, or write us at:
Claires.com, Customer Services
2400 W. Central Rd., Hoffman Estates, IL 60195.

Access and Opting Out

You may, at any time, remove your personal identifying information from our current customer database. If you have submitted personal identifying information to us and you wish to have it removed from our records, if you have other questions about this policy, the information you have provided to us, or wish to notify us that you do not want your information shared with unaffiliated third parties, please contact us at:

Claire’s Accessories
2400 W. Central Rd.
Hoffman Estates, IL 60192
icingcustomerservice@claires.com
1-888-CLAIRES


So that we can process your requests, include both a detailed explanation and, in the subject line of your message, either indicate “Delete Information,” “General Privacy Question,” “Access to Personal Information,” or “Opt Out of Sharing.” We will respond to all reasonable requests as soon as feasible.

Parents, we do not currently store any information about children under 13. However, should we collect and store such information in the future, not only will we not collect and store such information without first obtaining your verifiable consent, we will also make sure to provide you with the ability to review the information your child provides, and have it deleted if you so wish (as is required by the COPPA Rule).

Security

The importance of security for all personally identifiable information associated with our users is of utmost importance to us. We exercise great care in providing secure transmission of our users’ financial information from their computers to our servers, and use encryption software to process your purchases. Only those employees who need access to our users’ information in order to do their jobs are allowed access. Employees who violate our privacy policy are subject to disciplinary action.


last updated January 3, 2006

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